Cookies Policy

About cookies

Cookies are small text files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help websites operate properly, provide a more consistent experience and understand how visitors use different pages and features.

Pocket Pokies Casino may use cookies, pixels, tags, local storage and similar technologies on its website. Some of these technologies are placed by us, while others may be placed by service providers that support website operation, security, analytics, communications or other online services. The technologies used may vary depending on the website features available, your device, your browser settings and the choices you make.

Cookies do not generally contain information that directly identifies you by name. However, information collected through cookies may be connected with other information held about your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Session and persistent cookies

Session cookies are temporary. They are usually deleted when you close your browser. They can help maintain a session while you move between pages, including during account access or other website activities. Persistent cookies remain on your device for a set period or until you delete them. They may remember preferences or help recognise a returning visitor.

Types of cookies we may use

The categories below describe the main purposes for which cookies and similar technologies may be used. A particular cookie may support more than one purpose, and not every category will be used in the same way at all times.

Strictly necessary cookies

These cookies may be required for core website functions. They can support page navigation, account access, security controls, fraud prevention, load balancing and the delivery of requested services. Without some of these cookies, parts of the website may not work correctly. Because they support essential functions, they may not be available for opt-out through a cookie preference tool, although you can usually block them through your browser settings.

Functionality and preference cookies

These cookies may remember choices you make, such as language, display preferences, region settings or other selections. They can help provide a more convenient and consistent experience when you return to the website. If you remove or block these cookies, some preferences may not be saved and you may need to make the same selections again.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move through the site, whether pages load successfully and whether an error occurs. The information may be used in an aggregated or otherwise limited form to understand website performance, identify improvements and monitor the usefulness of content and features.

Security and risk management technologies

Cookies and similar tools may be used to help protect the website, accounts and users. These technologies can assist with detecting unusual activity, preventing misuse, supporting authentication and reducing the risk of fraud. They may also help us maintain the integrity of promotions, games, payment processes or other services, where relevant.

Advertising and marketing cookies

Where used, these technologies may help measure the performance of marketing activity, limit repeated advertising, understand interactions with online content or provide advertising that is more relevant to a visitor. They may be placed by Pocket Pokies Casino or by third parties working on our behalf. You may be able to control these cookies through the website's consent tools, browser settings or the settings offered by relevant third-party platforms.

Third-party services and information

Some website functions may rely on third-party services. These services may use their own cookies or similar technologies to provide analytics, security, content delivery, payment support, customer assistance, communications or other technical services. Third parties may collect information about your browser, device, approximate location, website interactions or referring page, depending on the service and the settings that apply.

Pocket Pokies Casino does not control every cookie or technology used by third parties. Third-party practices may be described in the relevant provider's privacy notice or cookie information. You should review those materials if you want to understand how a third party collects, uses, retains or shares information. Turning off third-party cookies may affect the operation of some embedded features or services.

Information obtained through cookies may be used for purposes such as maintaining website security, supporting account functions, improving site design, analysing trends, resolving technical issues, measuring communications and meeting legal or operational obligations. We do not use cookies to remove your responsibility to comply with the website's Terms and Conditions or any applicable responsible gambling requirements.

Cookie information may be combined with information provided directly by you or generated through your use of the website. Access to information will depend on the purpose for which it was collected and the needs of the relevant service. Further information about personal information, retention, disclosure and your rights is available in our Privacy Policy.

Managing your cookie choices

When available, a cookie notice or preference tool may allow you to accept or refuse categories of non-essential cookies. Your choices may be saved in a cookie or similar technology so that they can be remembered when you return. If you clear your browser data, use another browser or access the website from another device, you may need to provide your preferences again.

Browser controls

Most browsers allow you to view, delete, block or restrict cookies through their privacy or settings menus. You may also be able to receive a notification before a cookie is stored. The process differs between browsers and devices, so you should refer to the relevant browser's help information for instructions.

Blocking all cookies may prevent certain website features from operating properly. For example, you may not be able to sign in, retain preferences, complete some processes or access content that requires a secure session. Removing cookies may also reset choices you have previously made. Some controls may apply only to a particular browser or device.

Mobile and device settings

Mobile devices and operating systems may provide additional privacy controls for advertising identifiers, app permissions, local storage and similar technologies. These controls may not remove every cookie placed through a browser, and they may not affect information already collected. You should check the privacy settings and support information for your device and operating system.

You can change your preferences at any time, subject to the availability of the relevant controls. Choosing not to accept optional cookies will not necessarily stop all advertising or online communications, but it may reduce the ability to tailor them to your interests. Essential security and operational technologies may continue to operate where they are needed to provide the website.

Policy updates and questions

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, our service providers, legal requirements or the way information is handled. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand the current approach.

If a change requires a new or renewed choice about non-essential cookies, an appropriate notice or preference option may be displayed. Your continued use of the website after an update may be subject to the updated policy, to the extent permitted by applicable law.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the available support or contact options provided on the website. Do not include unnecessary sensitive information when making an enquiry. For information about personal information and privacy rights, please refer to the Pocket Pokies Casino Privacy Policy.